This odd issue mostly occurs when browsing or running Video or Audio files and after a few minutes on Google I managed to write this detailed tutorial to fix it.
“com surrogate has stopped working” Issue (Solutions)
- Most antivirus programs may be reason behind this, Kaspersky Antivirus has a known issue and can be fixed by updating your Antivirus program.
Note :- You will need to update actual program to latest version, not just virus definitions. - If none of the above solves or relates to your issue, you can try running a few command to fix it. These commands will re-ragister some of the registries and could fix com surrogate issue. Open command prompt as administrator and run following commands one by one :-
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Most common and very easy solution is update your media codes pack, you can do it through Windows update or download it from various sources listed here :-
Media Feature Pack for N and KN version of Windows 10
Windows 7 Codes (works for all version of Windows) -
If problem is with a particular drive then it could be fixed with disk checking. You can find disk check from Windows search in start menu. If you are running Windows 7 then type chkdsk in start menu and Windows 10 users and use search option from taskbar. (See How to Run CHKDSK in Windows 10).
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You can restrict DEP (Data Execution Protection) for Dllhost.exe, I will suggest this option only if none of the above worked. (see how to disable or restrict DEP in Windows)To add Dllhost.exe run command prompt as administator and run following command -
regsvr32 vbscript.dll regsvr32 jscript.dll
Dllhost.exe /set {current} nx AlwaysOffOr you can go to Computer > Properties > Advanced System Settings > Advanced tab > Performance section and click settings, choose “Data execution protection” tab. Now click on “Turn on DEP for all programs and services expect those I Choose” and add C:\Windows\System32\dllhost.exe and if you are running 64 bit then the path will be changed to C:\Windows\SysWOW64\dllhost.exe.
All theses steps will definatly solve “com surrogate has stopped working” issue. If you are still having issue then let’s discuss that in comments.
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